Terms of Use

Welcome to Guide Intelligence Limited (referred to as the "we", "us", or "our”). These Terms of Use ("Agreement") are a legally binding agreement between you ("you" or "user") and Guide Intelligence Limited regarding your access to and use of the App.

By accessing or using the App, you confirm that you have read, understood, and agree to be bound by this Agreement. If you do not agree with any part of these terms, you must not use the App.

1. License

We grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the App solely for your personal, non-commercial use in accordance with this Agreement.

You agree not to:

• Decompile, reverse engineer, or otherwise attempt to discover the source code;
• Modify, adapt, translate, or create derivative works;
• Sell, sublicense, distribute, or exploit the App in any unauthorized manner.

2. Subscriptions and Payments

• Subscription Plans: Subscription pricing and details are displayed within the App. Prices may vary by region and are subject to change with prior notice.
• Free Trial: If a free trial is offered, it will automatically convert to a paid subscription unless canceled at least 24 hours before the end of the trial period.
• Auto-Renewal: All subscriptions are automatically renewed unless auto-renew is turned off at least 24 hours before the end of the current billing period.
• Managing Subscriptions: You can manage and cancel your subscriptions by going to your Apple ID settings. Deleting the App does not cancel an active subscription.
• Billing: Payments are processed through Apple and subject to Apple's own terms and policies.

3. Refund Policy (App Store)

All purchases made through the App are processed by Apple Inc. via the Apple App Store and are subject to Apple's refund policies.

• Refund Requests: If you wish to request a refund for a subscription or in-app purchase, you must submit your request directly to Apple through the App Store. We do not have access to or control over Apple's payment processing system.
• Refund Eligibility: Apple determines refund eligibility on a case-by-case basis according to their own policies. We recommend reviewing Apple's terms of sale at Apple's Terms of Sale.
• No Guarantee: Refunds are granted at Apple's sole discretion. We cannot guarantee that a refund will be approved.
• Service Access: If Apple approves your refund, your access to premium features or subscription services will be terminated immediately or at the end of the current billing period, depending on Apple's policy.
• Contact Us: While we cannot process refunds directly, if you experience technical issues or have questions about subscription features, please contact us at support@guideyy.com and we will assist you.

4. User Conduct

You agree not to use the App to:

• Violate any applicable laws or regulations;
• Infringe on the rights of others;
• Upload harmful or malicious content;
• Interfere with or disrupt the integrity or performance of the App.

5. Intellectual Property

All content, design, trademarks, graphics, and source code in the App are owned by us or our licensors and are protected under intellectual property laws.

You may not copy, reproduce, modify, or distribute any part of the App without our prior written consent.

6. Privacy

Your use of the App is also governed by our Privacy Policy which explains how we collect, use, and protect your personal information in compliance with applicable laws, including GDPR if you are located in the European Economic Area (EEA).

7. Third-Party Services

The App may contain links or integrations with third-party services. We are not responsible for the content, policies, or practices of any third-party websites or services.

8. Disclaimer of Warranties

The App is provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, express or implied, regarding the operation or availability of the App, or that it will be error-free.

9. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the App.

10. Termination

We reserve the right to suspend or terminate your access to the App at any time if you violate this Agreement or misuse the service.

11. Changes to These Terms

We may update these Terms from time to time. Continued use of the App after changes become effective constitutes your acceptance of the revised Terms.

12. Governing Law

This Agreement is governed by and construed in accordance with the laws of incorporation, if applicable], without regard to conflict of law principles.

13. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Company Name: Guide Intelligence Limited
Email: support@guideyy.com