Privacy Policy

This Privacy Policy applies to all mobile applications developed and published by Guide Intelligence Limited (“we,” “our,” or “us”) on the App Store. We are committed to protecting your privacy and handling your personal data transparently and responsibly.

By using our applications, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Depending on the specific functionality of our apps, we may collect the following types of data:

• Contacting support
• Creating an account (if applicable)
• Subscribing to newsletters or updates

Collected data may include your name, email address, or other identifiers you choose to share.

• Device model, operating system, and version
• App performance metrics (e.g., crash logs)
• Feature usage and interaction data
• Analytics (via tools like Firebase, AppMetrica)

Some of our apps may request permission to access:

• Photos/Videos – for features such as identifying and managing duplicates
• Contacts – for detecting and merging duplicate entries

These data types are processed locally on your device. We do not store or transmit this information unless explicitly stated and consented to.

If required for specific features, some apps may request access to your location. This is entirely optional, and permissions can be managed through your device settings at any time.

2. How We Use Your Information

• Operate and improve our apps
• Personalize user experiences
• Diagnose issues and provide customer support
• Display relevant ads, only where permitted by law or user consent

3. Third-Party Services

We may use trusted third-party services to support our app functions. These services operate under their own privacy policies. Examples include:

• Analytics: Google Firebase, AppMetrica
• Advertising: Google AdMob, Meta Audience Network
• Subscriptions & Payments: RevenueCat, Apple In-App Purchases

We require all third-party partners to comply with applicable data protection regulations.

4. Subscriptions and In-App Purchases

• Auto-Renewal: Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period.
• Billing: Charges are billed to your Apple ID account upon purchase confirmation.
• Managing Subscriptions: You can view, modify, or cancel your subscriptions at any time via your device's Settings > Apple ID > Subscriptions.
• Free Trials: If offered, any unused portion of a free trial will be forfeited when you purchase a subscription.
• Refunds: Please submit refund requests through Apple Support.

5. Children’s Privacy

Our apps are not intended for children under the age of 13 (or equivalent age in your jurisdiction). We do not knowingly collect personal data from children.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will promptly delete such data.

6. Your Privacy Rights

Depending on your jurisdiction (e.g., GDPR for EU residents, CCPA for California residents), you may have the right to:

• Access, update, or delete your personal information
• Opt out of tracking or data sharing
• Withdraw previously given consent

To exercise any of these rights, please email us at support@guideyy.com with your request.

7. Data Security

We implement commercially reasonable security measures to protect your information. We do not sell, rent, or trade your data to third parties.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated within the app or via our website. The latest version will always be available within the app or on our support page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Guide Intelligence Limited
Email: support@guideyy.com